1. Introduction
Welcome to Weave Braids Direct. We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, transparently, and securely. Our registered address is Bridge Court, Bridge Street, Newhaven.
2. Data Controller
Weave Braids Direct is the data controller responsible for your personal information that is collected through the website weavebraidsdirect.co.uk. If you have any questions about this policy or our privacy practices, please contact us at [email protected].
3. Information We Collect
We collect information that helps us provide services to you, respond to your inquiries, and personalize your experience. This includes:
- Personal Identification Information: Name, email address, telephone number, home address.
- Appointment Details: Date and time of appointments, services requested.
- Payment Information: We process your payment information securely and do not store your card details.
- Feedback and Interaction Data: Comments, choices, preferences, and feedback from our interactions.
4. How We Use Your Data
Your data is used to:
- Schedule and manage appointments.
- Improve our services and website.
- Process payments.
- Communicate with you, including responding to your inquiries.
- Comply with legal or regulatory obligations.
5. Lawful Basis for Processing
We process your personal data based on:
- Contractual Necessity: Processing is necessary to perform a contract with you or take steps at your request before entering into a contract.
- Legitimate Interests: We have a legitimate interest in processing personal data for managing our business operations efficiently.
- Consent: Where you have given clear consent for processing your personal data for a specific purpose.
6. Data Sharing
We do not share your personal data with third parties except as necessary to provide our services or as required by law, such as with payment processors or as part of legal proceedings.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
8. Your Rights
Under the GDPR, you have the right to access, correct, delete, restrict, or object to our use of your personal information. You can also request a copy of the personal information we hold about you. Please contact us at the details provided above to make such requests.
9. Data Retention
We retain personal data for as long as necessary to provide you with services, comply with our legal obligations, resolve disputes, and enforce our policies.
10. Changes to Our Privacy Policy
We may update this privacy policy from time to time. The latest version will always be posted on our website.
11. Contact Us
If you have any questions or concerns about our use of your personal information, please contact us at:
Weave Braids Direct 19 Bridge Court, Bridge Street, Newhaven Email: [email protected]
Effective Date: 13th May 2024